Business Frequently Asked Questions

Our hours change throughout the year depending on the season.

Fall Hours
Monday–Tuesday: Closed
Wednesday–Sunday: 9:00 AM–3:00 PM

Because we are a small family-owned business, we recommend checking our website or social media for the latest hours before visiting.

Yes. Luna Rose Garden offers local delivery to select areas within approximately 60 miles of the farm.

Delivery availability is based on the customer’s address and will appear at checkout only if the location falls within one of our designated delivery zones. If local delivery is not shown as an option, Garden Pickup will be required.

Because we handle deliveries ourselves, local deliveries are generally scheduled for Mondays after 9:00 AM. Orders placed by Sunday at 12:00 PM will generally be scheduled for the following Monday, subject to route capacity and availability. Orders placed after the cutoff may be moved to the next available Monday.

Delivery fees are based on distance from the farm:

• Delivery Zone 1 — 0–10 miles: $10

• Delivery Zone 2 — 11–20 miles: $20

• Delivery Zone 3 — 21–30 miles: $30

• Delivery Zone 4 — 31–40 miles: $40

• Delivery Zone 5 — 41–50 miles: $50

• Delivery Zone 6 — 51–60 miles: $60

Availability within the 60-mile radius is not guaranteed for every address. Some areas may be excluded based on travel time, route accessibility, distance, or other operational considerations.

For full details, please review our Local Delivery Policy.

Yes. Our hours may occasionally change because of extreme heat, severe weather, holidays, or other unexpected conditions.

During particularly hot weather, we may shorten the day to help protect our family, employees, and visitors from heat-related illness. Any important changes will be shared through our website and social media whenever possible.

No appointment is required during our regular posted business hours. Customers are welcome to stop by, explore the garden, and shop our available roses.

Not always. Roses naturally move through cycles of growth, flowering, and rest. Some plants may be covered in blooms, while others may have recently been trimmed, deadheaded, or may be preparing for their next bloom cycle.

A rose without open flowers can still be healthy and may bloom again after it has had time to grow. There are pictures of the roses in each group for reference.

No. Luna Rose Garden operates seasonally, and our hours and availability vary throughout the year. We are generally open from March through November. Each year, we close from December to February to focus on our annual business refresh, prepare new inventory, and complete orders for the upcoming season.

Exact opening and closing dates will be posted on our Season Calendar as they are confirmed.

Our website may remain available for browsing and online ordering during the winter season.

For the safety of our visitors, livestock, working animals, and pets, we do not allow personal dogs or other animals on the property.

Our ranch is home to livestock, and Luna, our farm dog, is trained to help protect the property and animals.

Service animals are permitted as required by law. Please check out our Farm Safety & Policies for more information.

Generally, no — the property is not fully wheelchair accessible. Our outdoor garden has gravel in the parking area, which can make mobility difficult. However, the rose beds are placed on tarps to help create smoother, more consistent walking paths and reduce uneven dirt patches.

No. Although visitors may see horses, cattle, and other farm animals during their visit, they are privately owned and are not part of the rose garden experience.

For everyone’s safety, please do not approach, pet, or feed the animals. Large livestock, especially longhorn cattle, require plenty of space and can be dangerous even when they appear calm.

Instead, we invite you to spend time with our friendly dog, Luna — she absolutely loves people! Please check out our Farm Safety & Policies for more information.

Mostly yes, we sometimes carry some seasonal plants near the checkout building.

But roses are our specialty and the main focus of Luna Rose Garden.

We are home to more than 1,000 rose plants and hundreds of varieties, but you may also find other seasonal plants or garden items depending on availability.

Generally, no — we currently only offer rose plants for gardening. However, we’re hoping to expand our offerings in the future!

Luna Rose Garden carries more than 300 rose varieties, giving visitors a wide selection of colors, fragrances, bloom shapes, and growth habits to explore.

Our inventory changes throughout the season, so certain varieties may be available only in limited quantities.

We carry roses from respected growers and breeders, including:

• Star Roses and Plants

• Weeks Roses

• David Austin Roses

Availability from each grower varies by season and shipment.

Yes. We carry many fragrant roses, ranging from lightly scented varieties to roses with strong citrus, spice, fruit, tea, or classic rose fragrances.

Fragrance strength can vary depending on the variety, weather, time of day, and stage of bloom.

Yes. We carry climbing roses when available. Climbers are a beautiful option for fences, walls, arches, trellises, and other supportive structures.

Before purchasing, consider the rose’s mature size, sun exposure, and the type of support it will need.

Yes. We carry rose trees, also known as tree roses or standard roses, for in-store purchase only at this time.

Because some of our current rose trees no longer have their original variety identification tags, we are not listing them for online purchase until we can confidently verify each variety. Customers are still welcome to browse and purchase available rose trees in person at Luna Rose Garden.

Prices generally range from $60 to $75, depending on the size and maturity of the tree.

Rose trees are a beautiful way to add height and structure to a garden, patio, or entryway. They may also benefit from secure staking and additional protection from strong winds or extreme weather.

Yes. We occasionally carry miniature and patio-style roses that can work well in smaller gardens and containers. Availability varies throughout the season.

At this time, our roses are primarily sold as established container-grown plants. Container roses can be planted during much of the growing season when weather and soil conditions are suitable. Please check out Our Vendors & Brands page for more information.

Unfortunately, we cannot guarantee that every variety will be available at all times. Rose inventory changes throughout the season, and popular or limited varieties may sell quickly.

We recommend checking the online shop, contacting us, or visiting the garden for current availability.

Prices vary depending on the rose type, size, grower, container, and variety. Standard rose bushes, climbing roses, specialty roses, and rose trees may have different prices.

Please visit us or check our shop for updated pricing and seasonal promotions.

Absolutely. We can help narrow down your choices based on the qualities you are looking for, such as:

• Color

• Fragrance

• Mature size

• Climbing or bush growth

• Sun exposure

• Disease resistance

• Container suitability

• Cut-flower use

Please remember that garden conditions are different at every home, so no rose can be guaranteed to perform exactly the same in every location.

Short courtesy holds may be available depending on the rose, current inventory, and demand. Holds are not guaranteed and are subject to our Inventory Availability & Reservation Policy. Please contact us directly to check availability or discuss possible hold options through our Get In Touch page.

We may be able to note customer requests, but special orders are not guaranteed. Availability depends on our growers, season, shipment schedules, and minimum order requirements.

No additional bulk discount is offered based on the number of roses purchased, including orders of 7 or more roses.

The only discounts available are our advertised seasonal sales and promotions offered during specified months. These promotions may apply in-store, online, or both, depending on the terms announced for that particular sale.

Regular listed prices remain non-negotiable outside of an active advertised promotion.

Yes — gift cards are available in any amount you choose. They must be purchased and picked up in person at the shop.

Luna Rose Garden primarily serves individual retail customers. We do not currently offer general wholesale pricing.

No — Luna Rose Garden specializes in helping customers select and purchase plants. At this time, we do not provide residential planting or landscaping services.

All plant sales are final unless otherwise stated.

Because roses are living products, their health after leaving the nursery can be affected by transportation, planting, soil, irrigation, weather, pests, and ongoing care.

We encourage customers to inspect their plants before leaving and ask any questions they may have. Our team works to ensure that plants offered for sale are healthy and suitable for purchase.

We do not offer returns or exchanges. Please check out our Farm Safety & Policies for more information.

Rose prices can vary because of plant size, maturity, variety, supplier, production costs, container size, licensing, and specialty forms.

For example, a mature tree rose generally requires more time and labor to produce than a standard rose bush.

A higher price does not necessarily mean one rose variety is better than anothe, it often reflects how the plant was produced and its size when offered for sale.

Roses naturally move through cycles of blooming and new growth.

Throughout the season, we may deadhead or lightly prune plants to remove spent flowers, damaged growth, or heat-stressed material and prepare them for their next bloom cycle.

A rose that is not flowering at the moment can still be healthy and actively preparing to bloom again.

In the garden, we currently accept:

• Cash

• Credit and debit cards

• Apple Pay/Google Pay

• Zelle

Online, we accept:

• Credit and debit cards

• Apple Pay/Google Pay

Yes. Our online shop allows customers to browse available roses and place orders through the Luna Rose Garden website.

Yes. Although the physical garden may close for the winter season, our website is planned to remain available for browsing and online ordering.

Winter availability, pickup information, and additional details will be announced as we get closer to the seasonal closure.

Yes. Customer parking is available in front of the garden between the planted palm trees. You can also follow the posted parking signs when you arrive.

We do not currently have a permanent public restroom. A portable restroom and hand-washing station are available for visitors during business hours.

Yes, but professional, staged, or organized photo sessions require advance permission from Luna Rose Garden. For more information, please check our Farm Safety & Policies.

A photography fee may apply depending on the type and length of the session. Please send us a direct message on Instagram to discuss availability, permission, and current pricing before planning your photo session.

Yes. We’re happy to offer general recommendations based on what you’re trying to accomplish, such as feeding, planting, soil improvement, bloom support, or managing certain pests and diseases.

Our Rose Care Shop includes fertilizers, planting mixes, soil amendments, and treatment products that may be useful as part of a regular rose-care routine.

Because every garden is different, no product can guarantee a specific result. Always read and follow the manufacturer’s current label and directions, especially for fertilizers, pesticides, and disease-control products.